Dress Code: Proper tennis attire and non-marking shoes.

Occupancy: Maximum of 4 players unless it is a group lesson conducted by an ACC coach

Respect for Play:

• Do not interrupt games to retrieve balls.

• Avoid excessive noise and racquet abuse.

Coaching: Only ACC-certified coaches can provide paid instruction.

Additional Notes: Only water and sports drinks are allowed on court.

Price: NT$750 /session, Cardio Tennis– NT$500/per person

Minimum Players: At least 3 players needed required for the clinic to start.

Weather Cancellations: Pro Shop will notify players by 8:00 am on the day of the session if it's canceled due to bad weather.

Cancellation Policy:

• Member will be charged the full price if the Pro Shop is not notified by 6pm the day before the session

• Prorated charges apply if the session is canceled after the first 30 minutes.

Sign-up Deadline: Register by 9:00 PM the day prior to the session.

Lessons registrations open at 8:00 am every Monday, Wednesday, and Friday.

Holidays: Clinics are not held on Taiwan Public Holidays, or during Winter and Summer breaks.

Advance Booking: Reserve courts up to 167 hours (7 days) in advance online, at the tennis desk, or by phone.

Booking Quota: Members and dependents aged 13+ may book two 1-hour slots in any rolling 7-day period (once a previously booked time passes, the quota refreshes)

Consecutive Hours: Booking two consecutive hours is permitted.

Children’s Bookings: For children 12 & under, bookings must be made under a parent’s name, and the child is listed as the Main Player; counts toward the parent’s quota.

Adults may not wait in line for their spouses.

Children (12 & under) must be present in line for priority; parents need not be.

Quota-Free Bookings: Court slots booked on the day or after 12:01a.m. the day before do not count toward the quota

Tournaments: Court availability may be affected; contact the Pro Shop for booking options

Upstairs Coaching Court:

• Bookings must be made through the Racquet Sports Office (not online).

• Can be booked after 6 p.m. the night before or same day.

• Does not count toward the quota

Cancellations: Free if cancelled 12+ hours before the slotLate Cancellations: NT$200 fee if within 12 hours.

No-Shows: NT$400 fee if over 10 minutes late. Slot becomes available after 10 mins and must be booked via the system.Substitute Players: A family member (same membership number) may use the court, but the absence of the Main Player is still considered a no-show.

Unauthorized Use: If neither the Main Player nor a family member shows up, others may not use the slot, and it is still treated as a no-show.

Weather Exceptions: Penalties will be waived for bad weather

Penalty Enforcement: Pro Shop staff apply all penalties manually; the system does not auto-charge.

Automatic Assignment:

If a cancellation occurs 12+ hours before a slot, the first person on the waiting list is automatically booked.

An email/SMS will notify the assigned Member.

Late Cancellation (<12 hours):

All Members on the waiting list are notified at the same time.

They must book the slot manually through the system on a first-come, first-served basis.

Avoiding Fees: No penalty applies for cancelling an automatically assigned slot

Quota Counting: It doesn’t count if the automatic assignment is within the same day or day before

Overbooking: If a member exceeds their quota through automatic assignments, the Racquet Sports Office will assist in resolving the overbooking.

2F Coaching Court Bookings: Reserve directly through Pro Shop the Racquet Sports Office.

Weather Cancellations: Check with the Pro Shop to cancel without penalty.